Terms and Conditions

TERMS AND CONDITIONS
of the company Webclick s.r.o.
registered office: Knovízská 2410/2, Chodov, 149 00 Prague
Company ID: 24391255
VAT ID: CZ24391255
registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 440370

(hereinafter referred to as the “Seller”)

for the sale of goods via the online store located at:
www.plasti-co.cz

1. INTRODUCTORY PROVISIONS

1.1. These Terms and Conditions govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, the mutual rights and obligations of the contracting parties arising in connection with or based on a purchase contract concluded between the Seller and another natural person – a consumer (hereinafter referred to as the “Buyer”) via the Seller’s online store.

1.2. The online store is operated by the Seller on the website www.plasti-co.cz through a web interface.

1.3. These Terms and Conditions do not apply to persons who purchase goods within the scope of their business activities.

1.4. Provisions deviating from these Terms and Conditions in the purchase contract shall prevail over the wording of these Terms and Conditions.

1.5. The purchase contract and these Terms and Conditions are drawn up in the Czech language.

1.6. The Seller is entitled to amend or supplement these Terms and Conditions.

2. USER ACCOUNT

2.1. The Buyer may register on the website and create a user account.

2.2. The Buyer is obliged to provide true and up-to-date information.

2.3. Access to the user account is secured by a username and password.

2.4. The Seller may cancel the user account, especially in case of a breach of these Terms and Conditions.

3. CONCLUSION OF THE PURCHASE CONTRACT

3.1. All presentation of goods is for informational purposes only.

3.2. Prices are stated including VAT and all fees.

3.3. The order contains in particular:

ordered goods,
payment method,
delivery method,
shipping costs.

3.4. The contractual relationship is established upon delivery of the order confirmation by the Seller to the Buyer.

3.5. The Buyer agrees to the use of means of distance communication.

4. PRICE OF GOODS AND PAYMENT TERMS

4.1. The Buyer may pay the purchase price by:

cash on delivery,
bank transfer to the Seller’s account No. 243912557/5500,
payment card,
via a payment gateway,
other methods stated on the website.

4.2. The purchase price is payable upon receipt of the goods (cash on delivery) or within 3 days from the conclusion of the purchase contract in case of non-cash payment.

4.3. The Seller shall issue a tax document – an invoice in electronic form to the Buyer.

5. WITHDRAWAL FROM THE PURCHASE CONTRACT

5.1. The Buyer has the right to withdraw from the contract within 14 days of receiving the goods.

5.2. Withdrawal is not possible in cases specified in Section 1837 of the Civil Code (e.g. custom-made goods, goods unsealed for hygiene reasons, etc.).

5.3. The Buyer is obliged to return the goods within 14 days of withdrawal.

5.4. The Buyer bears the costs associated with returning the goods.

5.5. The funds will be refunded within 14 days from withdrawal, but not earlier than upon receipt of the returned goods.

5.6. The Seller is entitled to withdraw from the contract until the goods are accepted by the Buyer.

6. TRANSPORT AND DELIVERY OF GOODS

6.1. The Buyer is obliged to accept the goods.

6.2. Upon receipt, the Buyer must check the integrity of the packaging.

6.3. In case of repeated delivery due to reasons on the Buyer’s side, the Buyer shall bear the costs.

7. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE (COMPLAINTS)

7.1. Rights and obligations are governed by the Civil Code and the Consumer Protection Act.

7.2. The Seller is responsible for ensuring that the goods are free from defects upon receipt.

7.3. The Buyer may file a complaint within 24 months from receipt of the goods.

7.4. Complaints can be made:

at the return address:
T. G. Masaryka 536, 570 01 Litomyšl-Město
by email: info@plasti-co.cz
by phone: 778 088 012

8. OUT-OF-COURT DISPUTE RESOLUTION

8.1. The Czech Trade Inspection Authority is responsible for out-of-court dispute resolution:
www.coi.cz

8.2. EU online dispute resolution platform:
http://ec.europa.eu/consumers/odr/

9. PERSONAL DATA PROTECTION

9.1. Personal data protection is governed by Regulation (EU) 2016/679 (GDPR).

9.2. Personal data are processed for the purpose of:

performance of the purchase contract,
management of the user account,
compliance with legal obligations,
sending commercial communications (if the Buyer gives consent).

9.3. The Buyer has the right to access, rectify, erase and restrict the processing of personal data.

10. COOKIES

10.1. The website uses cookies.

10.2. Cookie settings can be adjusted in the internet browser.

11. DELIVERY OF NOTICES

11.1. Notices may be delivered to the Buyer’s electronic address provided in the order.

12. FINAL PROVISIONS

12.1. Legal relations are governed by Czech law.

12.2. If any provision is invalid, the remaining provisions remain valid.

12.3. The purchase contract is archived in electronic form.

SELLER’S CONTACT DETAILS

Webclick s.r.o.
Knovízská 2410/2, Chodov, 149 00 Prague
Company ID: 24391255
VAT ID: CZ24391255

Return address:
T. G. Masaryka 536
570 01 Litomyšl-Město

Email: info@plasti-co.cz
Phone: 778 088 012

MODEL WITHDRAWAL FORM

Addressee:
Webclick s.r.o.
T. G. Masaryka 536
570 01 Litomyšl-Město
Email: info@plasti-co.cz

I hereby give notice that I withdraw from the contract for the purchase of the following goods:

Product name: ...............................................
Order date: ...............................................
Invoice number: ...............................................
Bank account number for refund: ...............................................

Name and surname: ...............................................
Address: ...............................................

In ........................ on ....................

Signature (only if submitted in paper form)